Terms of Use & Toner Replacement Policy

Terms of Use

These Terms govern your access to, usage of all content, Product, and Services available at Grassoft Digital Service (the “Service”) operated by Grassoft Digital Service (“us”, “we”, or “our”).

Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Third-Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third-Party Services”).

Any use of a Third-Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third-Party websites or Services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

Accounts

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Grassoft Digital Service.

We advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Disclaimer

Our Services are provided “AS IS.” and “AS AVAILABLE” basis. Grassoft Digital Service and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of New York.

Changes

Grassoft Digital Service reserves the right to modify or replace these Terms at any time. If we make changes that are material, we will let you know with reasonable prior notice.

Contact Us

If you have any questions about these Terms of Use, please Contact us.


Toner Replacement Policy

✔ We do not accept returns for incorrect cartridge models. Please ensure you order the correct model for your printer before completing your purchase.

In the rare case of a cartridge malfunction:

  • No need to return the defective toner.
  • Simply provide us with the cartridge’s serial number and a brief description (photos are appreciated).
  • Once verified, a free replacement will be shipped to you at no extra cost.

⚠ This warranty covers manufacturing defects only. Misuse, normal wear and tear, or incorrect installation are not covered.

🔒 Original purchaser only. Lifetime coverage tracked by serial number.

Last Updated: May 9, 2025